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Printed from https://shop.writing.com/main/newsletters/action/archives/id/10128-Handling-Complaints.html
Contests & Activities: April 15, 2020 Issue [#10128]




 This week: Handling Complaints
  Edited by: Leger~ Author IconMail Icon
                             More Newsletters By This Editor  Open in new Window.

Table of Contents

1. About this Newsletter
2. A Word from our Sponsor
3. Letter from the Editor
4. Editor's Picks
5. A Word from Writing.Com
6. Ask & Answer
7. Removal instructions

About This Newsletter

The purpose of this newsletter is to highlight some of the current contests and activities on the site, help educate members on how to host contests and activities, and provide clues to submit quality entries to contests. Write to me if you'd like something in particular covered.

This week's Contests and Activities Editor
Leger~ Author Icon



Word from our sponsor

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Letter from the editor

Handling Complaints


Things are stressful in the world, and sometimes in a person's life. In a text based platform, words are just words until you project an emotion to them. You don't know what is going on in that other person's head, or life or surroundings. Sometimes a little thing can be very upsetting piled on with other issues. So, stop... take a breath and take the time to examine the 'what' and 'why' of a complaint.

When a host runs an activity or contest, sometimes a member complains. We don't like to handle complaints and the very first thing you should do is apologize. Even if the person is wrong, you can soothe with an apology. We really do want a person to enjoy the contest or activity. Next, examine what the true nature of the complaint is. Was there an issue with another person? Was it a complaint about the mechanics of the activity or contest? Did someone not understand the rules?

We can't always go back and fix what the complaint was about. We can tighten up the language of the rules, the deadline and entry. We can explain to the complainant what they misunderstood or what the problem was. We don't point fingers and throw out accusations and insults. Of course, there will always be poor losers who try to take the shine off another person's win to satisfy their bad feelings about losing. That can't be helped. And if it truly becomes a problem, WDC has tools in your account settings to block or ignore a problem member. But if a host always responds in a succinct and polite way, it goes a long way with everyone involved as far as your hosting abilities. No one enjoys drama, unless it's in our writing.

In the end, try to resolve things in a peaceable manner. We all deserve some courtesy.


This month's question: How do you deal with contest or activity problems? Send in your answer below! *Down* Editors love feedback!


Editor's Picks

 
SURVEY
Quotation Inspiration: Official Contest Open in new Window. (ASR)
Use the quote provided to write a story and win big prizes!
#1207944 by Writing.Com Support Author IconMail Icon

Give this contest a shot! There are some big prizes!

 
STATIC
Good Deeds Get CASH! Open in new Window. (E)
Write reviews to win cash prizes!
#1908150 by Writing.Com Support Author IconMail Icon

You're doing a review...have you checked this box?

SURVEY
Musicology Anthology Open in new Window. (13+)
An annual challenge to write a short story collection based on an album! Runs April-June.
#1377819 by Jeff Author IconMail Icon

Excerpt: Whatever your musical tastes may be, we all agree that it's an integral part of our lives. Many of us can remember where we were or what we were doing when we heard a particular tune, of how it inspired us, brought us to tears, or made us giddy with happiness. This contest hopes to recapture those memories (for some of us), by picking up that favorite album, listening to it again and allowing the lyrics or tune to inspire our creativity through writing

 Invalid Item Open in new Window.
This item number is not valid.
#1871736 by Not Available.

Excerpt: This daily contest is for Japanese short form poetry, including haiku, senryu, and tanka.

 Invalid Item Open in new Window.
This item number is not valid.
#2215856 by Not Available.

Excerpt: This challenge is meant to inspire your muse to dive outside the current boundaries while bringing awareness to lesser-known writing genres. Inspiration can come from many areas and the prompts each round will be genre combinations only. I will provide some background on the highlighted genre to explain it so you understand what's expected. Beyond that, it's up to you! ---The main genre this round will be: Bizarro Fiction.---

Fill in the Blank Open in new Window. (18+)
Put your spin on these quotes!
#1349558 by Turkey DrumStik Author IconMail Icon

Excerpt: Hands up if you loathe cliche! I thought so. Well, if you like to mock it, you've come to the right place! Every couple weeks or so, I'll post a cliche, overused or just plain amusing quote. With each one, I'll leave a spot blank. This is where you put in your own word or phrase to breathe some new life into these sayings. Really, anything goes, but there are a couple rules for this activity.

FORUM
Crack Kraken's Code Contest [Round Over] Open in new Window. (13+)
Follow the clues and decipher the message to win prizes!
#746016 by Davy Kraken Author IconMail Icon

Excerpt: For each round, I will disguise a quote—which could have been sung, spoken, or scrawled—and your task is to be one of the first five people to decipher it.

 Invalid Item Open in new Window.
This item number is not valid.
#2216980 by Not Available.

Excerpt: In the forum below, list the podcast(s) you're listening to, give a brief description of said podcast(s), tell everyone what you think the rating for said podcast(s) should be (Example: I listen to The Last Podcast on the Left, and that would be XGC in my book).

 The Five Gets You Five Challenge Open in new Window. (E)
Do you want five thousand GPs? Just get a five-rating review from me and you get it.
#2217413 by PureSciFi Author IconMail Icon

Excerpt: This is a very simple challenge. You send me any new Short Story, Poetry, Novel Chapters, etc. And not only will I review it, but if I think that it’s good enough to give it a Rating of Five, I will give you five thousand GPs. I haven’t given out too many fives. But I have given out a few of them.

FORUM
Request An Upgrade From RAOK Open in new Window. (E)
Where you can request an upgrade from RAOK.
#787735 by Writing.Com Support Author IconMail Icon

A group that helps members maintain their memberships. In these hard times, consider donating or fundraising for this worthy group.


 
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Ask & Answer

This month's question: How do you deal with contest or activity problems? Send in your answer below! *Down* Editors love feedback!

Last month's question: What is your favorite community interaction?


Sumojo Author Icon submitted: My favourite is:
FORUM
30-Day Blogging Challenge ON HIATUS Open in new Window. (13+)
WDC's Longest Running Blog Competition - Hiatus
#1786069 by Fivesixer Author IconMail Icon


I have a few favorites too! "Question of the Day!Open in new Window. "Daily Flash Fiction ChallengeOpen in new Window. "The Writer's CrampOpen in new Window. "Blogging Circle of Friends Prompt ForumOpen in new Window. and "Weekly GoalsOpen in new Window.

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