Contests & Activities: December 25, 2024 Issue [#12905] |
This week: Chaos Coordination Edited by: 🐕GeminiGem🎁 More Newsletters By This Editor
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Hi ya! I am 🐕GeminiGem🎁, one of the regular editors of the Contests & Activities newsletter. Let's talk about what to do when things don't go as planned.
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Chaos Coordination
Everything is nice and organized, until it isn't.
I typically put a lot of time and energy in planning and putting together a new activity. I try to make everything clear and concise to avoid any hang ups when people engage with the activity.
One thing I can tell you for sure is that the more complex your activity is, the more likely you won't think of every contingency. Someone will find and exploit any weakness in the structure or rules. This can cause some chaos until you figure out how to work through that.
Once you sort through a particular situation, I recommend to learn from the experience. You may find that adding another clearly-written rule will avoid the situation in the future, or you may to clarify a rule that you already have in place. Remember, just because it seems clear to you doesn't mean that there isn't a better way to word your rule.
Real Life can reek havoc on even the best laid planes. Here are a couple of things I highly recommend to help out when RL decides to throw you a curve ball.
Communication. If Real Life trips you up, take a few moments to communicate with the participants. A message on the forum may be enough. I suggest "pinning" your message so that it remains on top of all the messages. After you post your message, go back into it. You will see a line of options above the message, including "PIN". All you have to do is click on it. You can "UNPIN" the message later when you no longer need it.
You can also sent an email to everyone signed up if you made a group that includes the participants. There is a option when you click on the gear to email all the members of the group.
The key is to let people know that you will be unable to attend to the activity, and give them a reasonable idea of when you hope to be back.
Have a back up. Recruit a WdC friend to step in and help with your activity when you cannot do it. They can post a message to let people know what it going on, or they can step in and take over. You would have to have a group formed and give your friend a high level of membership to that group (usually a level 13 or 14). The level of control you give that friend depends on how comfortable you feel with having this person take over and how comfortable they are doing it.
Do what you can to avoid chaos-causing problems to start with, then have a plan in case something slips by your defenses. The more prepared you are, the easier it will be when (not if) the time comes.
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