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Nobody asked you to give more stars. What you were asked was to justify the discrepancy between the number of stars and the positive review. You cannot write a positive review with NO negative comments or even criticism and give three stars.
Do you think it is unreasonable? If you can justify the three stars, it will be fine. If you can't, you probably did something wrong.
The star rating system MUST agree, somehow, with the review. That is all. It is not "give me more stars." It is "how can the three stars agree with the positive review?" Do you agree, jessicav and theckenast?