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My thoughts released; a mind set free |
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These pages contain my thoughts, from meandering ideas and persuasions to deep cerebrations and serious mentations. Why, for what purpose? To release my mind and set creativity free. Somewhere inside the constraints of my mind dwells a writer, a poet, an artist who paints with words. In here I release those constraints and set the artist free. Perhaps, lost somewhere in the depths of thought, is a story or a poem, waiting to be written. 
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| This is a continuation of the previous entry. I called the clinic, again. I talked to the same person who told me again that I couldn't get the prescription refilled until I scheduled an appointment. I told her I had one for next Monday. She then told me that the psychologist would call in a refill after the meeting. I explained that my granddaughter was out and needed it filled right away. She let out a loud sigh and explained in a frustrated voice that she cannot prescribe medications, only the doctor can, and that I needed to see him to get the prescriptions refilled. I asked how soon I could set up an appointment. She looked and replied she could get me in today. "What time?" I asked. "He's open right now, would you like to set up an appointment?" "Yes." "Okay, would you prefer to meet with him through Zoom or over the phone?" "Over the phone, please." "One minute and I'll transfer you." It was a couple of minutes, and he wanted to speak to my granddaughter. I explained she wasn't home, but I needed to get her medications refilled. I explained what had taken place and he checked his appointments. "So, you canceled the meeting next month and rescheduled it for Monday?" "Yes, but I need to get her medications refilled right away, she's out." He said he would get them sent in right away and see us next week for our appointment. He apologized for the confusion and asked if there was anything else. I couldn't resist asking him if the front office was staffed by morons. "Some days it seems like it. Let me know if you have any other problems getting the medications refilled." I bid him good day and hung up. I didn't even have my phone set down when the clinic called and told me that I needed to call my pharmacy and have them contact them to get these prescriptions refilled. I didn't even try to explain anything. I called the pharmacy, again. Explained that I had talked to the doctor and he was going to have the medications refilled. I explained that the receptionist had called me right after meeting with the doctor and informed me to have you (the pharmacist) call them to get the refills. I also explained that they were currently staffed by morons, so if there're any more problems, I apologize in advance. I have not heard anything back, so I'm hopeful that the refills were finally approved. |
| Yes, today's topic is morons. Sorry, this is kind of a rant, but I need to vent before I get back on the phone. A short history of the situation may be needed. We adopted our granddaughters and are trying to provide a stable and healthy home for them. One is on medication for anxiety, ADD, and sleep problems. Everything seems to be working well so there is no current need to change or alter her medications, which are prescribed through a psychologist who she meets with through Zoom. A few months ago she met with him, he asked how she was doing, if she needed anything changed, and a few other basic questions. Since everything was alright, he sent in her prescriptions and that was it. The whole meeting took about five minutes and she was done. The last thing he told us was that she should see him again in about three months unless anything changed. The pharmacy filled the prescriptions, and when they ran out, we had them refilled. Now she needs them refiled again, but the psychologist only set up two months. The pharmacy called the clinic and was told no refills until she meets with the doctor. Today I called the clinic and explained that she was out of medication and needed a refill and that she has an appointment with the psychologist next month, as he requested. I was told to have the pharmacy call them and they would refill our granddaughter's prescriptions. I did earlier this morning. About an hour ago, the pharmacy called me and informed me that the prescriptions cannot be refilled until I schedule an appointment. Since they don't have anything to do with any of it, I thanked them and told them I would try and get things straightened out. I called the clinic again, talked to the same person, who said I needed to schedule an appointment. I told her I have one set up. I explained that I had them set it up after our grandaughter had met with the doctor and that she would see him next month, as he requested. She said she would talk to the doctor and get back to me. About twenty minutes ago, the clinic called back and had me cancel the appointment for next month and set one up for next week. I did. I explained again that I needed refills on her prescriptions and was told that I should have seen on the bottles that there was only one refill and set up an appointment for the doctor before that ran out. I asked her if I was supposed to schedule by the refills or by the doctor's request. "Well, you should do what the doctor told you." I explained it all again, told her I have an appointment for next Monday and asked if they could please refill the prescriptions. She asked if my granddaughter was out. "Yes." "You need to call your pharmacy and have them call in the prescription so it can get filled right away." That was the reply. I have recalled the pharmacy, tried to explain the madness, and asked them if they could try and call it in again. The lady said that she would do that right away. Right before I started this post, she called me back and said that the clinic will refill the prescriptions as soon as I set up an appointment. Again, I explained it and told her I would call the psychologist again and try and get it figured out. |
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