When we see the white IM box pop up telling us we have an IM, it would be nice if it said who it's from. I'd like this feature because I have a person who IMs me a lot (and in the past, I've had several people who do so) and sometimes I don't have time to get into an IM conversation, but then from time to time, it turns out to be someone else who needed something, sometimes even something time sensitive. I didn't check my IM immediately, assuming it was from the person (or, as in the past, one of the people) who IMs me a lot.
Yes, I should just check all IMs and tell the people who are IMing me so much that I don't have time, but when they are in emotional distress--the typical reason they IM me--I don't have the heart to tell them I don't have time for them right now.
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