  Noticing Newbies
This week: How Much Is Enough? Edited by: JACE  
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Hi, I'm JACE .
Welcome to this issue of the Noticing Newbies newsletter. Join me as I take you into some nooks and crannies of Writing.Com that you may not have found time to check out yet.
Don't forget to toss me a note about what you liked or didn't like in my column, or about a topic you'd like to see discussed. This newsletter is about and for you. And for you seasoned members, I hope you'll find something you can take from my ramblings. 
Your Noticing Newbies Newsletter full-time Editors:
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| ASIN: B083RZ37SZ |
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Amazon's Price: Price N/A
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Recently I answered a question in the "Technical Support Forum" for someone who had inadvertently deleted an item. The person wished to know if the item was recoverable.
The answer was a provisional yes--provided the item in question had not been purged. I outlined several steps that would allow the individual to recover the item. FYI, they are:
1) Open the Recycle Bin.
2) Click on the Edit button of the item you wish to recover.
3) Move the item from the bin to another location, such as My Portfolio or any folder you have, by typing that location in the Folder window.
4) Save your editing session by selecting one of the Save buttons. Make sure you see the Success message before you close the window. Remember the recovered item will be set to Private.
You might notice I'd left out one apparently important step--the actual location of the Recycle Bin. To be honest, it never occurred to me that someone would not know the location of the Recycle Bin, although I can't tell you why I never thought that. I guess everyone suffers from "tunnel vision" at some time or other.
It got me thinking. How does someone know exactly what information a person needs to solve his or her technical issue? When you decide to help someone, how much or how little information do you offer? If you ask for help, how much info do you require to answer your question?
I believe helping someone is much like writing a review--your advice is just your opinion (or the facts) about the issue at that one point in time. It may actually be different at another time according to what forces, external or internal, are acting on your brain. So let me ask a few questions.
Would you rather have step by step directions to answer your question?
Or, would you just like to know where to look in the WDC Reference Guide for the answer?
As a general rule:
How quick are you to ask for help?
Or, are you a person who first tries to find the answers yourself?
If I've learned one thing over the past several years of answering questions of Newbies and seasoned members alike, it's there are NO dumb questions. Your inability to see the answer to a particular problem may be as simple as one grain of sand out of place in the Gobi Desert. In other words, one neuron might mis-fire in your brain at the split-second you need to know something. The thing to remember is you need the answer and someone else on WDC has that solution. Take advantage of their firing neurons. You can always hit your forehead while staring at the screen saying, "Duh, I should have known that." No one here will see you. 
No matter. The important thing is getting your answer in a timely manner. A better question might be how long do you want to muddle along trying to find the solution on your own before you ask for help?
Do real men not stop to ask for directions?
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Check out these Newbies (I've selected folks who have filled out their Biography or something in their Bio-Block). Take a moment to review something in their Port ... or just say hi.
| |  | Greed (13+)
A poem I wrote about society and how I feel about the way people look at others.
#1915104 by KimbleBug  |
| |  | Invalid Item
This item number is not valid.
#1916452 by Not Available. |
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Have an opinion on what you've read here today? Then send the Editor feedback! Find an item that you think would be perfect for showcasing here? Submit it for consideration in the newsletter!
https://www.Writing.Com/go/nl_form
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Noticing Newbies: February 05, 2013 Issue [#5498]
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