Technical Support Forum

Greets,

Reviewing the login log shows you were not entering the correct password. The only way to rectify that is to enter the correct password as Writing.Com can't validate a login when the password is not entered correctly. I understand you feel you did enter the correct password, but keep in mind the system can only compare your encrypted stored password against an encrypted version of your entered password. If the 2 don't match, it fails. Anything as simple as a small typo, extra blank spaces, mis-matched upper/lower case will cause the match to fail and your login to fail. These types of things are easy to accidentally do on a phone.

Best wishes,
~~SM


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